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Privacy Policy

This privacy policy governs the collection, storage and use of personal information collected by us, Bifold Fluidpower Ltd ("Bifold"), via our websites at http://www.bifold.co.uk/ and http://www.store.bifold.co.uk. It provides you with details about the personal information we collect from you, how we use your personal information and your rights to control personal information we hold about you. Please read this privacy policy carefully – by accessing or browsing this website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this website.

This privacy policy was last updated on 10th November 2015. Please check back regularly to keep informed of updates to this privacy policy.

Who we are

Bifold is a company registered in England and Wales (registration number 01787729), whose registered office is at Rotork House, Brassmill Lane, Bath, Somerset, England, BA1 3JQ.

We respect your right to privacy and will only process personal information you provide to us in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other applicable privacy laws.

If you have any questions about how we collect, store and use personal information, or if you have any other privacy-related questions, please contact us by any of the following means:

● E-mail us at: storeadmin@bifold.co.uk;

● Write to us at: Broadgate, Oldham Broadway Business Park, Chadderton, Greater Manchester, OL9 9XA, UK; or

● Phone us on +44 (0) 161 345 4777.

A quick word about children

We do not and will not knowingly collect information from any unsupervised child under the age of 18. If you are under the age of 18, you may not use the websites unless you have the consent of, and are supervised by, a parent or guardian.

International transfers

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff and suppliers may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Please be aware that countries which are outside the EEA may not offer the same level of data protection as the United Kingdom, although our collection, storage and use of your personal data will continue to be governed by this privacy policy.

The personal information we collect about you

When you access and browse this website (including when you submit personal information to us through data entry fields on the website), we may collect the following information from you:

● your name;

● your billing address;

● your phone and e-mail details;

● VAT Number (if applicable).

Information we collect about you

When you use the website, some information is also automatically collected, for example:

● technical information, including the internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

● information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

We treat this information as personal information if we combine it with or link it to any of the personal information mentioned above. Otherwise, this information is used in the aggregate only.

Information we receive from other sources

We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.

How we may store and use your information

Information you give us

We (or third party data processors acting on our behalf) may collect, store and use your personal information listed above for the following purposes:

● to make this website available to you and to provide you with content which is tailored to your individual tastes;

● collecting payment, processing and fulfilling your order;

● to complete any purchases you make through this website;

● to provide you with services that you request;

● where you have given us your consent, to contact you (including by SMS and e-mail) with products and services which we think may interest you; and

● where you have given us your consent, to disclose your personal information to carefully chosen third parties so that they may contact you (including by SMS and e-mail) with products and services which they think may interest you.

We will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity.

However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

Finally, we may also collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

Information we collect about you

We (or third party data processors acting on our behalf) may collect, store and use the information we collect about you for the following purposes:

● to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

● to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

● to allow you to participate in interactive features of our service, when you choose to do so;

● as part of our efforts to keep our site safe and secure;

● to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

● to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.

Information we receive from other sources

We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

What personal information do we share with third parties?

We will not knowingly share the personal information we collect from you through the website with third parties, except as described in this privacy policy. For example, we may share personal information as follows:

● with advertisers and advertising networks that require the data to select and serve relevant adverts to you and others;

● with business partners, vendors, consultants, sub-contractors, and other service providers for the performance of any contract we enter into with them or you;

● with analytics and search engine providers that assist us in the improvement and optimisation of our site;

● with vendors, consultants, and other service providers ("Service Providers") who are engaged by or working with us in connection with the operation of this website and who need access to such information to carry out their work for us;

● when you give us your consent to do so (including, without limitation, if we notify you via the website or by email that the information you provide will be shared in a particular manner and you provide such information);

● in an aggregated or anonymised form that does not directly identify you;

● when we believe in good faith that we are lawfully authorised or required to do so or that doing so is reasonably necessary or appropriate to comply with the law or legal processes or respond to lawful requests or legal authorities, including responding to lawful subpoenas, warrants, or court orders;

● when we believe in good faith that doing so is reasonably necessary or appropriate to protect the rights, property, or safety of Bifold, our users, our employees, copyright owners, third parties or the public including without limitation to protect Bifold or our users from fraudulent or unlawful use of the website;

● with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006;

● to enforce or apply this privacy policy, our terms and conditions of use, our loyalty scheme terms and conditions, or our other policies or agreements; and

● in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition, or in any other situation where personal information may be disclosed or transferred as one of the business assets of Bifold.

We are not responsible for the actions of Service Providers or other third parties, nor are we responsible for any additional information you provide directly to any other users or third parties, and we encourage you to become familiar with other entities' and individuals' privacy practices before disclosing information directly to any such entity or individual. Nothing herein restricts the sharing of aggregated or anonymised information, which may be shared with third parties without your consent.

Cookies

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of the website. This helps us to provide you with a good experience when you browse the website and also allows us to improve our site. We also use cookies which collect information about your browsing habits in order to try and display advertising which is relevant to you and your interests. By continuing to browse the site, you are agreeing to our use of cookies.

For more information on how we use cookies, please see our Cookie Policy.

Security

Whilst we take appropriate technical and organisational measures to safeguard the personal information that you provide to us, no transmission over the Internet can ever be guaranteed secure. Consequently, please note that we cannot guarantee the security of any personal information that you transfer over the Internet to us.

Your rights

You have the following rights:

● the right to ask us to provide you with copies of personal information that we hold about you at any time, subject to a fee specified by law (currently £10). If you would like a copy of the information held on you please write to Broadgate, Oldham Broadway Business Park, Chadderton, Greater Manchester, OL9 9XA, UK;

● the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and

● the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please write to us (either by post or by e-mail) at the address specified above.

Third party sites

This website contains links to other websites operated by third parties. Please note that this privacy policy applies only to the personal information that we collect through this website and we cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the privacy policy of each website you visit carefully.

 
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Bifold, Bifold Fluidpower, Bifold Subsea, Bifold Orange and Marshalsea Hydraulics Ltd are all members of the Bifold Group.

Registered No. 1787729 in England.

Rotork House, Brassmill Lane, Bath BA1 3JQ.

© Copyright Bifold Fluidpower Ltd 2015 All rights reserved.